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Full-Time

Social Impact

Movemeback African oppportunity location
  • San Francisco United States

Wikimedia Foundation - Senior Human Resources Business Partner Movemeback African opportunity cover image

Description

The Wikimedia Foundation (Wikimedia) is the nonprofit organisation that supports Wikipedia and the other Wikimedia free knowledge projects. Its vision is a world in which every single human can freely share in the sum of all knowledge. Wikimedia believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. Wikimedia hosts the Wikimedia projects, builds software experiences for reading, contributing, and sharing Wikimedia content, supports the volunteer communities and partners who make Wikimedia possible, and advocates for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is headquartered in San Francisco, USA. Wikimedia Foundation are seeking a Senior Human Resources Business Partner (“HRBP”) to join their team.

 

As the new Senior Human Resources Business Partner (“HRBP”) you will collaborate across teams to develop, implement and align business performance; driving continuous growth and knowledge sharing across the Foundation, in support of both the medium term plan and strategic direction, whilst pushing boundaries of excellence. You will report to the Chief of Talent and Culture (“T&C”) and work in partnership with the Talent & Culture team to ensure support, alignment and connection to Wikimedia Foundation’s Talent & Culture services and programs, in addition to acting as an ambassador for the Foundation’s values and culture. You would be based at the Foundation’s San Francisco HQ, or work remotely.

 

As the ideal candidate, you are an accomplished connector focused on global talent management and organisational development, who collaborates, problem solves, and achieves objectives - celebrating wins while learning from mistakes. In addition, you will be required to demonstrate a level of strategic vision, deep experience in the intersection of change management and international human resource development, in order to serve as a consultant to management on human resource-related issues.

 

Role Responsibilities:

 

  • In collaboration with leadership, create and implement strategies to meet changing business and talent needs to support the Foundation and team objectives, developing plans which build capability, including advising senior leadership on global talent management trends
    • Use quantitative and qualitative data to inform strategies and plans
  • Conduct talent reviews to recommend staffing levels and skills for the department to achieve its goals, including troubleshooting and providing expert advice, ideas and creative solutions on how departments can be structured and staffed to achieve their goals in the coming years, including succession planning
    • Supporting managers and staff with processing changes that arise from recommendations
    • Providing day-to-day guidance to managers (i.e. coach, career development, disciplinary actions)
    • Collaborating with the recruiting team and hiring managers on key searches
  • Organisational Development: build and maintain strong relationships with teams and leaders as a foundation for diagnosing, designing, and implementing large and small scale solutions that improve employee engagement, retention, leadership development, org culture, and productivity.
  • Develop and deliver internal and external communications messages with the Chief of Talent & Culture (together with the communications team as necessary) 
    • Represent the Foundation in presentations and written communications, facilitating department discussions on talent and culture issues
  • Employee Relations:  work closely with leadership and staff to improve work relationships, build morale, and increase productivity and retention, including mediating complex staff issues with compassion, active listening, and understanding, while maintaining confidentiality
    • Liaise with internal legal counsel, reducing legal risks and ensuring compliance
    • Tactfully facilitate and counsel leadership, managers, and employees on a range of performance related issues, providing guidance on corrective action
  • Work with the Learning & Development team to identify training needs for teams and individuals to support staff to prioritise and implement best practices in their respective work areas
    • Provide coaching to all levels of the Foundation in a variety of formats, individual and team
  • Strategically evaluate policies within the organisation and partnering with stakeholders to make recommendations; collaborate on building out new policies and improving existing ones 
  • Support the direction of Talent & Culture in collaboration with other leaders in the department
    • This role reports to the Chief of Talent & Culture

Criteria

  • Bachelor’s degree in human resources or a related field
  • 10+yrs human resources experience, or equivalent experience/education
  • Long standing experience in change management and human resources development, training and capacity development, as well as comprising and facilitating high performing teams
  • Experience working with diverse, multi-cultural teams and international environments
  • Experience using data analytics platforms (excel, google sheets) to inform storytelling and presentations
  • Proven ability to provide expert Human Resources support as described is normally obtained through at least 10+ years of progressively responsible HRBP experience.
  • Previous experience supporting software engineering is preferred
  • Strong collaborator - Ability to collaborate and operate in a "one team" environment across all levels of the organisation
  • Strategic acumen - Partner with business leaders to implement solutions that creatively solve complex business challenges to address these issues
  • Financial acumen - Understand drivers of stakeholder value and relevant business models, and how to translate these into appropriate management and HR actions.
  • HR acumen - Familiar with the complete HR service portfolio including OD and talent management and able to effectively partner with talent acquisition, total rewards, learning & development, people operations and diversity & inclusion
  • Business acumen - Understand the organisation's business strategies and dynamically changing external business competition, conditions and trends. Translate this knowledge into appropriate management and HR actions
  • OD acumen - Experience translating OD strategies into practical business applications at progressively increasing levels of scope and complexity.  
    • Proven ability to collaborate with stakeholders to identify needs and develop solutions
    • Operates with a global mindset while fostering the open exchange of ideas between people
  • Partnering and influence - Present solutions in ways that are heard, understood and supported. Add insight that positively influences senior management decision-making. Communicate with clarity, conviction and confidence across regions/cultures, including upward when necessary
  • Personal credibility - Consistently offer quality advice, counsel and insight. Maintain self-esteem and that of others while directly and constructively addressing issues. Create trust and mutual respect
  • Ability to maximise relationships, build trust, communicate effectively is required to analyse HR issues and provide information, direction and advice as described
  • Proven employee relations experience with ability to navigate sensitive, confidential matters.  
    • Experience advising on performance improvement plans including exit interviews  
    • Experience collaborating with legal team on employment law matters to mitigate risk to the organisation and our employees 
  • Good technical knowledge of human resources and its role within the business
  • Possess strong communication, interpersonal, and presentation skills and the ability to deal effectively and professionally with all levels of employees and management. Good analytical skills, problem solving and decision-making skills are required to provide support as described
  • Excellent planning, time management, prioritisation, and organisational skills. The ability to handle competing priorities calmly under pressure and within restricted timeframes is essential
     

Qualities which are important:

  • Resilience—we work on new and interesting problems in transparent and collaborative ways
  • Being open, curious, and inquiring in our work
  • Willingness to experiment with new ideas and solutions
  • Internal motivation and high standards
  • Working together for outcomes, and being willing to let go to scale or change course
  • Making lasting and supportive relationships with your leadership clients and employees
  • The ability to excel in a fast-paced, changing environment that often requires fast turn‐around and navigating ambiguous situations
  • Sharing a culture of constructive criticism and respect
  • A strong sense of caring, partnered with an excellent sense of humour


Bonus Experience:

  • Non-profit experience gets bonus points
  • Tech industry experience is a plus 
  • Experience with HR tools like Namely & Greenhouse, and finance tools like Adaptive is a plus

Benefits

Benefits are specific to location and dependent on employer of record. As an example benefits & perks for candidates based in U.S. include:

  • Fully paid medical, dental and vision coverage for employees and their eligible families
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • Retirement plan offering matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

About Wikimedia Foundation

The Wikimedia Foundation (Wikimedia) is the nonprofit organisation that supports Wikipedia and the other Wikimedia free knowledge projects. It’s vision is a world in which every single human can freely share in the sum of all knowledge. Wikimedia believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. Wikimedia hosts the Wikimedia projects, builds software experiences for reading, contributing, and sharing Wikimedia content, supports the volunteer communities and partners who make Wikimedia possible, and advocates for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organisation that relies on donations. It receives financial support from millions of individuals around the world, with an average donation of about $15. Headquarted in San Francisco, USA. Wikimedia also receive donations through institutional grants and gifts.