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  • Rwanda

One Acre Fund - Rwanda Mobile Money & Repayment Lead Movemeback African opportunity cover image

Description

One Acre Fund (OAF) supplies smallholder farmers in East, West and Southern Africa with asset-based financing and agriculture training services. One Acre Fund provide quality farm supplies on credit, delivered within walking distance of farmers’ homes and agricultural training to improve harvests. They measure success by their ability to make farmers more prosperous - on average, farmers harvest 50 percent more food after working with One Acre Fund. The One Acre vision for 2020 is to improve the lives of more than 1 million farm families by delivering exemplary services to their doorsteps. OAF is growing quickly and currently serves more than 800,000 farm families in Eastern and Southern Africa, with more than 7,500 full-time staff. OAF are seeking a Repayment Operations Team Lead to join their Field Operations team.

 

As the new Rwanda Mobile Money and Repayment Lead, you will oversee One Acre Fund’s micro-finance loan portfolio. In addition, you will create the annual repayment strategy and oversee its implementation throughout the year with the goal of increasing sustainability, scale and access to credit for Rwandan farmers. You will be responsible for the management of OAF’s Mobile Money systems to implement cashless loan payments for their farmers and report to the Field Operations Execution Lead. This is an opportunity to impact the organisation’s success as the team has rapid scale goals; ensuring a sustainable program through loan repayment is an important part of achieving the scale that they are aiming for. 

 

Role Responsibilities:

 

Strategy:

  • Build yearly repayment strategy to achieve 100% repayment of our micro-finance loan portfolio
  • Conduct field research, develop new interventions and manage new trials to improve our repayment strategy
  • Create postmortem reports at the end of each loan season to understand past performance
  • Create contingency plans to maintain repayment performance in case of unforeseen circumstances and events
  • Be a partner for organisational leadership, keeping them updated on repayment progress and working with them on development of strategy and contingency planning

Communication & Training:

  • Lead the Repayment Team in creating all repayment related training and materials for field based staff
  • Ensure that the field team understands and is implementing the repayment strategy by working closely with the Execution Team
  • Engage frequently with the Regional Leads and Field Directors to communicate strategy, gather feedback and understand the situation in the field

Execution:

  • Manage ~3 staff members on the Repayment Team with weekly check ins, career reviews and professional development
  • Lead Repayment Team to implement the repayment strategy. This includes delivery of repayment incentives, sending SMS communications, responding to call center inquiries and other similar tasks
  • Manage the weekly Repayment Dashboard to communicate performance and goals
  • Manage Mobile Money systems: projects include improving farmer adoption, network coverage, float, site expansion and building strong relationships with your counterparts at Rwandan telecommunications

Criteria

  • 3 to 5+ years of work experience and a passion for international development
  • Strong work experience at similar organisations. A background in micro-finance, mobile money, or loan management is preferred
  • Experience in a field operations / implementation role is strongly preferred
  • Able to analyse data in Excel (can perform complex functions) and clearly communicate findings. Experience in STATA, R or another statistical package is preferred
  • Good humour, patience, and a humble approach to service
  • Working knowledge of Kinyarwanda is required, strong oral and written English is preferred
  • Willingness to be based in Rubengera for the length of the contract
  • Rwandan nationality or existing right to live / work in Rwanda is mandatory

Benefits

  • Competitive salary
  • Health insurance, housing, and comprehensive benefits
  • The opportunity to generate positive impact in the lives of smallholder farmers, directly shaping a growing organisation and building a rewarding long-term career
  • The opportunity to join an organisation with a culture of constant learning and investing in people development. You will have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance, with career reviews every six months and time to discuss your aspirations and career goals

About One Acre Fund

One Acre Fund supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty. Headquartered in Kenya, One Acre works with farmers in rural villages throughout Kenya, Rwanda, Burundi, Tanzania and recently Malawi using a market-based approach. One Acre Fund facilitates activities and transactions at various levels of the farming value chain, including seed sourcing and market support. In 2013, farmers who worked with One Acre Fund realised a 180% return on their investment and significantly increased farm income on every planted acre.

 

Fundamentally, One Acre Fund believes farmers are the solution to poverty and hunger. Farmers make up the majority of the population in the world’s developing countries and include some of the hardest-working people on the planet. One Acre Fund puts farmers first in everything that the organisation does, creating simple new ways for farmers to significantly increase farm income on every planted acre. One Acre is now 3,000 staff strong, and growing fast with a 2020 vision to improve the lives of more than 1 million farm families by delivering exemplary services to their doorsteps.