Genesis Analytics is a global African consultancy with offices in Kenya, South Africa, Nigeria, Côte d’Ivoire and the UK, and representation in India, Canada and the US. We are an African firm with deep roots in the continent, but we are globally competitive having worked in 91 countries globally.
The Centre of Digital Excellence (C0DE) at Genesis focuses on technology innovation and the opportunities this provides for improving the development potential of African nations, as well as managing the risks inherent in an increasingly digital world. The C0DE team focuses on identifying and enabling work opportunities for Africa’s youth through the digital economy. Most of our work has been in the global IT and business process outsourcing area of opportunity (called global business services), including national employment growth and digital skills plans in several African and Asian countries. We have supported several African governments, and their industry and donor partners, to identify opportunities for tapping into global sources of demand for IT-enabled outsourced services as part of a job creation strategy.
Business buyers and investors around the world are looking for new offshore delivery locations that offer compelling cost advantages while delivering quality customer experience, back-office, IT/digital and other services enabled by digital technology. While countries like India and the Philippines have dominated this space traditionally - with massive gains in employment, export revenue and FDI – African markets have growing potential to become the next frontier for BPO and IT/digital outsourcing delivery.
Africa’s global business services offshoring market is already estimated to be US$8.3 billion in size – and this is projected to grow to US$11.7 billion by 2023. But this represents a very small share of the global outsourcing demand. The opportunity, and challenge, for African markets is to win an increasing share of this global demand by attracting international investment and establishing the industry requirements for world-class offshore service delivery.
Genesis believes that this opportunity is a gamechanger for Africa’s youth employment creation and economic development. We help governments, industry associations, private firms and development organisations to prepare for and realise this opportunity.
In each project, you will:
You will also lead work in:
You will also make a contribution to wider firm strategy and organisation. We offer you a steep learning curve while providing an opportunity to make a difference. We will invest in your professional development. We offer meaningful work with professional, talented and supportive teams; mentoring and regular feedback from partners; structured training and coaching programmes; and a career ladder.
You will learn:
We hire managers with the expectation that they can become partners at Genesis. Genesis offers a highly rewarding, challenging and flexible career. Working with your mentor, we encourage you to explore living and working in different locations, and deepening and complementing your specialised skills and knowledge in global business services.
Education, Knowledge, Skills, Experience And Personal Competencies
Genesis Analytics is a global African firm that has worked in more than 89 countries across the world. Our roots are firmly in Africa, having worked in 42 of the 54 countries on the continent. Established in 1998, Genesis is headquartered in Johannesburg and our operations include offices in Abidjan, Nairobi, Lagos and London. We also have representation in India, the UAE and Canada so we can work closely with our clients in finding scalable solutions that will work in the real world.
Our purpose as a firm is to unlock value - we do this through problem solving and designing smart solutions to our clients’ challenges. We have expertise in behavioural economics, competition economics and regulation, the digital economy and tech governance, economic impact assessments, financial services strategy, human development, monitoring and evaluation, public health and financing, shared value and corporate impact, as well as youth economic opportunities. The company is rapidly expanding across our 4 offices and we are excited to welcome new talent to the firm which has 146 employees.