First Capital Bank is a full-service commercial bank offering financial products and services to the corporate, retail, and personal markets, wholly owned by FMBcapital Group. With its diverse product offering, First Capital Bank caters to the needs of all segments of the Malawi market, and boasts one of the most extensive branch and agency distribution networks in the country.
First Capital Bank opened for business in 1995 with one branch in Blantyre. From its humble beginnings, the bank now operates 32 branches and agencies across Malawi, employing 850 staff and serving a customer base of 500,000. First Capital Bank operates in all sectors of the Malawian market, servicing the needs of the following market segments:
The Head: Products and Payments, is responsible for the Bank’s customer value proposition and product offerings, contributing significantly to the overall market share growth. They are responsible for the digital, products and payments strategy, from creation to planning to marketing to implementation and the financial performance associated thereto, including both new and existing offerings. This entails managing the digital, products and payment solutions throughout their lifecycle, gathering and prioritizing customer requirements, defining the vision and working closely with the various departments within the Bank to deliver best of market digital, product and payment solutions.
To develop and implement the products, payments and digital strategy and roadmap for Malawi.
Main accountabilities and approximate time split:
Product, Payments and Digital Solutions Strategy (50%):
Financial and Sales Management (50%):
Internal and external relationships:
Technical Skills / Competency Requirements:
Knowledge, Expertise and Experience:
FMBcapital Holdings plc is the Mauritius-based holding company of the FMBcapital Group. It is listed on the Malawi Stock Exchange and has banking and finance operations in five SADC countries, namely Botswana, Malawi, Mozambique, Zambia and Zimbabwe.
With a solid track record of financial strength and stability FMBcapital Holdings plc aims to be a leading provider of financial services in the region by:
FMBcapital Holdings plc is rated Long Term A+ and Short Term A1 by Global Credit Rating Co. – an independent international rating agency.