Full-Time

Corporate

Movemeback African oppportunity location
  • Lagos Nigeria

First City Monument Bank - Chief Digital Officer Movemeback African opportunity cover image

Description

First City Monument Bank (FCMB) is one of the leading financial services institutions in Nigeria. Headquartered in Lagos, this publicly listed banking group has over 2,500 employees, 220 branches in Nigeria, and offices in UK and South Africa. With over 5 million customers, FCMB offers retail banking, corporate banking and investment banking services to large corporations, small and medium enterprises, as well as individuals. Having successfully transformed to a retail and commercial banking-led group, FCMB expects to continue to distinguish itself by delivering exceptional services, while enhancing the growth and achievement of the personal and business aspirations of its customers.

 

FCMB aims to be the premier financial services group of African origin through providing world-class financial services and products, a customer-driven focus, and constant innovation. However, this is only one aspect of this banking group’s identity, as they also strive to be the best place to work on the continent. FCMB is aggressively expanding their digital presence both internally through processes, and externally through new product launches and distribution channels. To achieve this, the team is seeking a Chief Digital Officer.

 

Role Responsibilties

  • Lead the execution of digital strategy and capability building
  • Responsible for the design, development and deployment of all new digital products, services, and architecture
  • Digital transformation of existing products, services, and processes 
  • Articulate and deliver the value of “Digital” from the perspective of revenue, cost savings, and customer experiences 
  • Develop manage and implement engineering governance framework
  • Develop and implement data strategy that strengthens the bank’s competitive advantage
  • Provide leadership to product managers, developers, data scientists, enterprise architect, and agile coach
  • Continuous innovation
  • Advise group companies, on their digital transformation, maximize shared resources and synergies and minimize duplication across the group

Criteria

Experience   

  •  At least 10 years’ industry experience in similar roles, preferably with a significant track record in managing digital channels
  • Software development experience
  • Proven record in driving digital channel initiatives with success
  • Experience with setting up and/or running a fintech business or business unit
  • Proven record in driving new applications utilizing new technology
  • Experience in more than one market or in a regional/global role preferred
  • Creative approach, with the ability to anticipate challenges and develop innovative solutions
  • Ability to work and make decisions independently as well as collaborate effectively as part of a wider team
  • Strong persuasion and communication skills
  • Excellent stakeholder management skills
  • Understanding of Banking, and digital products, e.g. payments
  • Excellent interpersonal and leadership skills

 

Qualifications  

  • First degree from a reputable university
  • Relevant Technology and Business Certifications

 

Behavioural Competencies

  • Interpersonal Relations
  • Initiative
  • Emotional Intelligence
  • Analytical Ability
  • Decision Quality & Problem Solving

Benefits

  • Salary

About First City Monument Bank

First City Monument Bank (FCMB) is one of the leading financial services institutions in Nigeria. Headquartered in Lagos, this publicly listed banking group has over 2,500 employees, 220 branches in Nigeria, and offices in UK and South Africa. With over 5 million customers, this banking group offers retail banking, corporate banking and investment banking services to large corporations, small and medium enterprises, as well as individuals. FCMB aims to be the premier financial services group of African origin through providing world-class financial services and products, a customer-driven focus, and constant innovation. However, this is only one aspect of this banking group’s identity, as they also strive to be the best place to work on the continent.